The crucial question in any criminal case is whether or not the suspect, the victim or other witnesses are telling the truth. This training program contains 50 minutes of videotaped illustrations of interviewing techniques and over 60 pages of written material.

---

NONVERBAL BEHAVIOR ANALYSIS

• Evaluating Posture
• The Use of Illustrators
• Eye Contact
• Grooming, Protective & Supportive Gestures
• Factors Affecting Nonverbal Behavior
• General Rules for the Evaluation of Nonverbal Behavior
• The Nonverbal Behavioral Profile of a Truthful and Deceptive Suspect
• THE REID NINE STEPS OF INTERROGATION®
• Physical Characteristics of the Interrogation Room
• Advisement of Rights
• The Positive Confrontation
• Theme Development
• Handling Denials
• Overcoming Objections
• Handling the Suspect's Passive Mood
• Presenting an Alternative Question
• The Verbal Confession
• The Written Confession

THE PSYCHOLOGY OF INTERVIEWING

• Distinction Between Interviewing and Interrogation
• The Proper Environment
• Establishing Rapport
• Investigator Demeanor
• Question Phraseology
• Investigative Questions
• Behavior Provoking Questions

VERBAL BEHAVIOR ANALYSIS

• General Rules in the Evaluation of Behavior Symptoms
• Evaluating Attitude
• Evaluating Denials
• Use of Verbs
• Use of Pronouns
• Contractions
• Response Content
• Omissions
• The Behavioral Profile of a Truthful and Deceptive Suspect